Keeping Kin helps a family look after someone together: one shared picture of medications, doses and appointments. If something is not working, write to us.
How do I invite someone to help?
Open the Circles tab, choose the person you are caring for, then Helpers, then Invite a helper. Kin gives you a link to send however you like. Anyone who opens that link can join, so send it only to family.
A helper cannot see anything after joining
The first sync can take a minute on a new phone, and Kin shows a "Restoring from iCloud" screen while it runs. Both phones need to be signed in to iCloud with iCloud Drive on, and connected. If it still looks empty after a few minutes, close and reopen the app.
How do I remove a helper?
Circles, then the person, then Helpers, then Manage helpers. Choose the person and remove them. They lose access to anything recorded from then on.
We both logged the same dose differently
The most recent entry wins, and both phones settle on it within a minute. Every entry is kept, so nothing is lost, and Undo adds a correction rather than erasing what was there.
Can I log a dose after the fact?
Yes. Open History, find the day, and swipe the dose to mark it taken or skipped. The entry records when you actually recorded it, so the history stays honest.
Why does History not go back further?
History starts on the day you added that person to Kin. Showing earlier days would invent doses nobody could have recorded.
Reminders are not arriving
Check Settings inside Kin to confirm reminders are on, then the iPhone Settings app under Notifications to confirm Kin is allowed to send them. Reminders are scheduled on each phone separately, so each helper sets their own.
Is my family's information private?
Yes. Everything stays on your device and in your own iCloud account. There is no Kin server and we cannot see any of it. Our Privacy Policy explains this in full.
How do I delete everything?
Circles, then the person, then Remove. That deletes their medications, dose history, appointments and contacts, and helpers lose access. Deleting the app removes what is on that device, and the iPhone Settings app lets you clear what Kin has kept in iCloud.